Privacy Policy

Build Crest Trading Co. LLC ('Build Crest', 'we', 'our', or 'us') values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, catalog, and support services. By using our website, you agree to the collection and use of information in accordance with this policy.

We collect minimal information to provide you with quotation and support services. This includes:

• Contact Information: Name, email address, phone number, and WhatsApp details when you initiate contact or request a quotation.
• Enquiry Details: Information about building materials and products you enquire about through our WhatsApp deep links or contact forms.
• Technical Data: IP addresses, browser types, and standard analytics regarding how you navigate our site (collected via anonymous browser cookies).

We use the information we collect to facilitate our operations and improve your experience:

• To prepare and deliver product quotations and specifications.
• To communicate with you via email, phone, or WhatsApp to answer questions or process orders.
• To analyze website performance and optimize user experience.
• To comply with legal obligations and maintain standard security.

We do not sell, rent, or lease your personal information to third parties. We may share information only in the following situations:

• With trusted service providers who help us operate our website or conduct our business, under strict confidentiality agreements.
• To comply with applicable UAE laws, regulations, or legal processes.
• To protect the rights, property, or safety of Build Crest, our clients, or others.

We use cookies to analyze web traffic, remember user preferences, and understand which products are of interest. You can instruct your browser to refuse cookies or indicate when a cookie is being sent. However, some parts of our website may not function fully without cookies enabled.

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@buildcrest.ae
• Phone: +971 55 175 8572
• Address: Dubai, UAE